St. John the Baptist Parish Library

Technology and Communication (Part II): Techie to Non-Techie

As promised last week, we've got more quotes and advice on the communications conundrum. This time, we've got some advice for library tech gurus who occasionally have to struggle to make themselves understood. Following are some ideas from librarians and library techies across the country. Look for these quotes, along with other tips and techniques in the next Cookbook!
Do you:

talking tech

Seems like everyone we talk to has a story about communication between techies and staff. Here are a few of the latest...

Eric Brooks, from Placer County Library in Auburn, CA is the system-wide techie department of one:

"Some people think, ‘I don't know anything about computers,’ and they just kind of clam up when they want to talk about them. And you try to set them at ease."

Becky Heil, from Dubuque County Library in Farley, IA said:

Syndicate content

Recent comments

Tell us what you need to know

Take two minutes to tell us what you'd like to know more about so we can improve the resources we create. Thanks!

Have a story to tell?

Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!


Need software?

Visit TechSoup to find donated and discounted software and technology products for your library.

arrow

MaintainIT Forum on WebJunction!

Participate in a MaintainIT forum, where difficulties are aired and solutions are shared. Post your thoughts and be sure to share how you've used the MaintainIT Cookbook in your library.