How do you maintain your public computers?
Librarians want to know.
Librarians want to know.
Today I attended a WebJunction webinar on TechAtlas, a tool both small and large libraries alike have used to create comprehensive technology plans. One terrific way TechAtlas can help is by guiding brainstorming sessions. The software asks key questions that can help anticipate future needs, and sometimes that's the hardest part.
But here's my question: for those of you who have created (or ARE creating) a technology plan--either with the help of TechAtlas or not--what happened BEFORE you sat down to craft it?
Did you assemble a team of staff to brainstorm your needs?
If you're lucky enough to have dedicated IT staff, did they create it?
Did you invite the public to weigh in on your technology needs?
How did you do it?
What worked and what didn't?
Please comment below, or email us: maintainit AT techsoup.org
Thanks!
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.
Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!
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